1. You may have your
settings set too high. I suggest
that you set it to "medium".
2. You may
not have Adobe Acrobat Reader at
all on your computer. To get your free copy go to
3. You may have
more than ONE
version of Adobe Acrobat Reader
on your computer. If so, get rid of both of them and then install only
the latest version for your system.
4. You may have a
on your computer that
does not permit
downloads of files. Correct the
settings or speak to your school technician about adjusting the firewall
your browser in case that is
interfering with something.
A Bit About PDF Files:
Portable Document Format (PDF)
files provide consistent results when printed. A PDF document will have
a .pdf filename extension (example: filename.pdf).
In order to view and print PDF files, you need
Reader™ installed on your
computer. Most computers already have this software installed, but if
yours does not, you can download Acrobat Reader for free from the Adobe
web site. Click the "Get Acrobat Reader" graphic below or visit
PDF documents can be
to a local drive.
Larger documents are
best viewed and/or printed after downloading.
If you would prefer to read a document off-line at a later time you
the file to your computer.
How to OPEN:
Locate the file on your computer
and then simply double-click it. The file will then open up in Adobe
Reader at which point you will be able to navigate through the pages and
Explorer Users: If you have
Acrobat Reader installed, and are using Internet Explorer 5.5, you may
have trouble displaying large PDF documents directly from the web. If
any PDF link displays only a blank screen when clicked, right-click on
the link (click and hold on a Macintosh), and save the file to your hard
drive. Then open the PDF file in Acrobat from your hard drive.
General TROUBLESHOOTING of PDF files:
If you are experiencing
downloading our .pdf files, here are some things you might want
may not have “unzipped
your file if it is named with an extension of .zip. Go to
www.winzip.com to get your free version of the program.
security settings to “Medium”. (Go to, Tools, Options, Security…)
you get error messages this usually means that you have
MORE than ONE
version of Adobe Acrobat Reader installed on your computer. What
you need to do is delete them both and then re-install the latest
version appropriate for your version of Windows.
sure you have the
latest version of the Acrobat viewer installed (5.0 or 6.0). You
can get this software for free at
www.Adobe.com. This is the most common solution to the problem of
viewing the .pdf files. If you have trouble installing or using Acrobat
Reader, please visit the Adobe support page at
may see a blank page
when you try to view a PDF file after clicking on a link to a PDF
file. This problem occurs when Adobe Acrobat Reader opens inside of your
browser window rather than as a separate application. You may want to
save to disk and then open the file (see
Sometimes the screen may even say "done" when it is not done. So, please
just wait patiently
for it to download completely. Some files are about up to 7 MB in
size and it will take some time for each to be saved to your hard drive.
use Internet Explorer browser
to download your files and NOT the AOL browser.
to see if the document has opened in a different window. Try minimizing
your open programs one-by-one, in case the file is open where you can't
PDF must fully download before you can view it. So if you have a slow
connection or the server is very busy or the PDF is very large you may